How to enter the website of the electronic service portal of the civil registration organization

In the national smart card registration section, services are possible for the following:

• National smart card registration for all eligible Iranian citizens who have not yet applied for registration.

• Tracking the status of the national smart card application after registration

• Changing the time and location of the selected office to complete the registration (before completing the registration)

• Changing the place of delivery of the national smart card (if necessary and for reasons such as changing the city of residence)

To change the registered address in the civil registry system, click on the address change notification system in the electronic services section of the civil registry portal. You must first see your last address in the country’s population information database (national registration organization) and then register your new place of residence.

It is important to note that:

• Your change of address is registered when you receive the message “Your address change information has been registered in the civil registration database” from the system.

• Announcing a change of address through this site is free.
• Announcing a change of address through this site will not result in the issuance of a new card.
• It is possible to modify the information only by registering a new request.
• This system is for announcing the change of residence address and has nothing to do with smart card registration centers.

To change your address in the civil registry, you should also know that;

• For any change in the address of the smart card delivery location, you must refer to the smart card section on the ncr.ir website.
• Before entering this system, get the correct postal code of your residence through the gnaf.post.ir website.
• To enter information, set the keyboard language to English.
• If you have received the national smart card, enter the serial number on the back of the national smart card. (Change the registered address after 10 working days have passed since the delivery of the card.)
• If you have a request for a national data smart card and registration tracking code, enter the tracking code. (In this case, register the change of address after 10 working days from the delivery of the registration receipt.)
• Just enter your mobile number to get the verification code.
• In case you have not applied to declare an address in this system, the basis of the last displayed address is the address declared on the date of issuing the smart card (the same address declared at the time of registration of the smart card).
• To update the address, you must declare your residence date, the date after the date of obtaining the smart card. Otherwise, the same previous address remains in the inquiry database.
• If you encounter the error “The entered information is invalid” when entering the system, first make sure that the serial information on the back of the card, date of birth, mobile number and Chepta code (math question) are correct, and if the problem still remains during office hours Call 02160902731 and 02160902461.
• Finally, after observing and controlling these points, by clicking on continue (to register the national smart card and to announce the change of address), another window will be entered, where the national number, the serial number of the birth certificate, and the capta (answer to the math question) must be entered. enter.
• Using the back button of the keyboard in this section may disrupt the registration process.

You can request to issue a birth certificate through the birth certificate issuance window on the Civil Registry Organization portal. The civil registration system in this department provides the issuance of birth certificates for different classes; including Iranian nationals and for replacement and duplicates, foreign women with Iranian spouses, children from the marriage of Iranian women with foreign men, children of foreign nationals over 18 years of age, subject to paragraph 5 of Article 976 of the Civil Code, as well as people over 18 years of age subject to a vote to remove doubts Identity and citizenship.

Issuance of birth certificates of Iranian citizens

In the birth certificate issuance window for Iranian citizens, there are two sections related to Iranians inside and outside the country, which fully describe the conditions and all the necessary documents for birth registration, document preparation and birth certificate issuance.

Issuing a smart national card is another electronic civil registration service.

The steps to get a national smart card include pre-registration at ncr.ir/idcard, completing the registration, generating the card and delivering the card.

1. In the national smart card registration system, enter your personal information including mobile number, national number, birth certificate serial, solar date of birth, lunar date of birth, mother’s name, gender.

2. Choose the time and place to complete the registration.

3. Enter your desired registration completion date and select a registration completion office at will:

To do this, you must first enter the phone number of the city to complete the registration and your desired date. By pressing the search button, the system displays the list of registration completion offices in the city according to the free capacity of the office. By entering the phone number of your residence, filter the list of offices based on proximity to your residence. Then, according to the address of the offices, choose an office. Note that the appointment is not confirmed until the payment is made and you will have a reservation for a short period of time.

4. Pay the registration fee and print the pre-registration form.

In the final stage, print the personal information and details of the appointment and keep it with you until the day of registration. The tracking code on this page is used when completing the registration and the steps after that.

Registration of marriage and divorce is one of the other features of the Civil Registry Organization system. In this window, you can access the two parts of registration of marriage according to the affidavit and the issuance of a copy of the marriage and divorce certificate of Iranian citizens abroad.

By clicking on the entry of marriage and divorce, you will be redirected to a page that explains the conditions of this service.

By presenting these documents, the couple or one of them can go to the nearest civil registry office and request the registration of the event in the birth certificates: the original of the official declaration of marriage and the original of the birth certificate of the couple.

On the main page of the website of the Civil Registration Organization, in the “Issuance of Certificates” section, you can access the sections for issuing death certificates for Iranians and foreign nationals, issuing birth certificates for children of foreign nationals born in Iran, and also issuing celibacy certificates.

How to get a certificate of celibacy and to whom is this certificate presented?

A certificate of celibacy is a confirmation that is issued based on the information contained in a person’s registration document only to the owner of the document and based on his request. This certificate is issued only to Iranians traveling or living abroad.

Another feature of the civil registration system is the section related to changing identity information. If you want to change your first and last name and correct your date of birth, this possibility is provided in the change of identity information section and the required conditions and documents are also described.

To change the name, the following documents are required:

• Presenting the original birth certificate and two pages of its image

• Complete the name change request form

• Paying for services.

The service steps include going to the civil registry office, providing the required documents, checking the authenticity and authenticity of the documents, checking the application according to the legal documents, and if the application is approved, issuing a new birth certificate is required.

In the window of identity inquiry and change of address, there are also services such as registration of address change, electronic identity inquiry and response to address inquiry.