annual report of DGP; From granting three thousand billion tomans of credit to providing a digital wallet

In total, more than 41.6 billion tomans of recharges have been purchased on this platform, more than 128 billion tomans have been transacted for paying taxi fares by users, and more than 3.7 billion tomans have been paid for freeway tolls through this platform.

In 1401, most of the users of DigiP (37%) were in the age range of 25 to 34 years, 34% of them were between 18 to 24 years old, and the age group of 55 years and above had the lowest use of DigiP with a total of seven percent. It is natural that users of younger age groups, i.e. young people, are more willing and able to use online lending and payment services due to their greater connection with technology and the online space. The annual statistics of DigiP also show that 76% of DigiP users are men and only 24% of them are women.

The highest level of user satisfaction with the various services provided by DigiP is related to insurance, charity and taxi fare payment services. The level of satisfaction with the purchase service of recharge and internet package was 93%.

The lowest level of user satisfaction (with 60% satisfaction) is related to installment purchases. The main reasons for users’ dissatisfaction are the slow speed and complexity of the registration process until the payment of infrastructure costs, insufficient information about the amount of interest and the amount of advance payment, low quality of support, etc.

In 1401, more than two million requests for credit services were submitted to DigiP, the total amount of which was 30 thousand billion tomans. Among these requests, DigiP has managed to allocate 1.2 thousand billion Tomans to users applying for micro credit.

In 1401, there were more than two million requests for credit services in this collection. Landtech has divided its credits into different categories, but the main request of users to receive credits was 25 to 30 million Tomans. 11% of users applied for a loan of 10 to 15 million Tomans, and 8% of them requested an amount between 20 and 25 million Tomans. Ray was presented to DigiP, which totaled 30 thousand billion Tomans. Among these requests, DigiP has managed to allocate 1.2 thousand billion Tomans to users applying for micro credit.